In this webisode we talk with Mark Armstrong from Code Software (www.codesoftware.net) about their UC Analytics for Skype for Business On-Premises, Hybrid and Cloud. Code Software produce enhanced Skype for Business reporting and analytics built on top of native functionality and data to provide deep insight into how Skype for Business is being consumed within your workplace. If you every needed to know how well it is being adopted, then UC Analytics can help you discover trends to assist with any training or awareness refreshes.
Running hybrid scenarios, whether that is Skype for Business and Skype for Business Online or On-premises co-existence with other PBX’s Code can help you understand your entire platform through converged data analytics. Here is what they say about themselves
“Code Software’s portfolio of voice recording, call reporting and analytic solutions are used by organisations around the world to ensure that their investment in UC is delivering the expected business benefits. We operate through a global network of partners to deliver solutions from our cloud, via hosted UC partners or on premises. Whether you are using Skype for Business, Skype for Business On-Line (Office365), Lync, Cisco CUCM, Cisco Jabber, Mitel, Avaya or another UC platform we can assist in driving user adoption, ensuring quality and streamlining your business processes.”